Privacy Policy

Privacy? Absolutely.

Hey there! We know that privacy is a big deal for you, and guess what? It's a big deal for us too.

We value your privacy as much as we value your trust in our moving services. This policy is here to explain what information we collect from you, how we use it, and how it's shared. When you visit our website at https://smileymovers.com you're agreeing to the practices outlined here.

Information Collection

We collect both non-personal and personal information depending on how you interact with our services:

Non-personal Information: This includes, but is not limited to, domain names and IP addresses which reveal nothing personal beyond the IP address from which you accessed our site.
Personal Information: This includes names, addresses, email addresses, telephone numbers, and payment details, especially when you communicate with us or engage with our services.
Methods of Collection:
- Directly from you when you use our services or contact us.
- Automatically through technologies such as cookies and web beacons, which collect information about your browsing behavior and interactions with our website.
- Automated Decision-Making and Profiling: We may use these technologies to enhance our service offerings and personalize your experience.

Third-Party Advertising

We use Google Ads to serve advertisements. Google may use cookies to collect information about your visits to provide targeted advertisements. You can manage your cookie preferences through your browser settings or opt out of personalized ads by visiting the Google Ad Preferences page.

Cookie Policy

Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to:

Track website usage and performance.
Personalize your experience, such as remembering your preferences and settings.
Deliver relevant advertisements through services like Google Ads.

Types of Cookies We use

Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to:

Essential Cookies: Required for the website to function properly.
Performance Cookies: Help us understand how visitors use the site and improve it.
Targeting Cookies: Used by advertising networks to deliver relevant ads based on your browsing activity.

You can control or disable cookies by adjusting your browser settings. Please note that disabling certain cookies may affect your experience on our site.

Information Use

We use the information we collect for:

Service Provision: Providing, maintaining, evaluating, and improving our services.
Customer Support: Fulfilling requests for information, resolving issues, and providing effective support.
Communication: Keeping you informed about special offers, new products, services, and updates to this privacy policy.
Enhancements: Personal information helps us tailor your experience and recommend specific services or special offers that may be beneficial to you.

Sharing and Disclosure

Your personal information may be disclosed:

Service Providers: To third-party entities that assist in operating our website, conducting our business, or serving our users, such as cloud hosting providers, data analysts, and customer service agencies.
Advertising Partners: We share information with partners like Google Ads to deliver targeted advertisements. Google may also use this information to measure the effectiveness of ads.
Legal Requirements: When necessary to comply with applicable laws, regulations, or legal processes, we may disclose your information.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, such as providing services, legal compliance, or for legitimate business purposes. When no longer needed, we securely delete or anonymize your personal data.

Data Security

We implement strict administrative, technical, and physical security measures in compliance with the New York SHIELD Act, designed to protect your personal information from unauthorized access, use, or disclosure.

Your Rights

You have the right to access, correct, or request the deletion of your personal data. You can also object to the processing of your data and request limitations on how your data is used. Contact us at [email protected] for these requests.

California Privacy Rights (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

The right to request information regarding the categories and specific pieces of personal information we collect, use, or disclose.
The right to request deletion of your personal information, subject to certain legal exceptions.
The right to opt out of the sale of your personal information. Though we do not sell personal data, third-party advertising partners may collect information through cookies for personalized ads.

To exercise these rights, please contact us at [email protected]

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Changes to this policy will be posted on our website and, where appropriate, notified to you by email. Please review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or at +1 929 295 0125.